Privacy policy


Welcome to Wax n Wicks! Your privacy matters to us, and this policy explains how we collect, use, and protect your personal information when you use our website or shop with us.

Who We Are

Wax n Wicks is a woman-owned small business based in Pakistan. Our online store is powered by Shopify, which helps us securely process orders and manage your shopping experience.

What We Collect

We collect information you provide directly (like when you place an order or contact us), and automatically through cookies or your device. This may include:

  • Name, email, phone number, and addresses

  • Payment details (processed securely via Shopify)

  • Order history and preferences

  • Device info and how you use our website

How We Use Your Information

We use your information to:

  • Process and ship your orders

  • Send you order updates or respond to inquiries

  • Improve your shopping experience

  • Show you relevant promotions or product suggestions

  • Prevent fraud and keep our website secure

  • Meet legal requirements

Who We Share It With

We only share your info when needed:

  • With Shopify to run our store

  • With delivery and payment partners to complete your order

  • For legal reasons or fraud prevention

  • If you consent (e.g., for marketing or social media features)

We never sell your personal data.

Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information

  • Ask us to stop sending marketing emails

  • Withdraw consent at any time

  • File a complaint with your local data authority

To make a request, just reach out using our contact info below.

Cookies & Tracking

We use cookies to make our website work smoothly, remember your preferences, and show you better product recommendations. You can adjust your browser settings to manage cookies.

Children’s Privacy

Our website and products are not intended for children. We don’t knowingly collect data from anyone under the age of 16.

How We Keep Your Info Safe

We use secure tools and trusted platforms like Shopify to protect your information. While no system is 100% perfect, we do our best to keep your data safe.

International Customers

If you’re shopping from outside Pakistan, please know your data may be stored or processed in another country, including with Shopify's servers.

Policy Updates

We may update this policy occasionally. Any changes will be posted here with an updated “Effective Date.”

Need Help?

If you have any questions or concerns about your privacy, feel free to contact us at

📱 [www.instagram.com/waxw.icks]